Contact
At Maison Andrale, we value our customers and are committed to providing attentive, thoughtful service. Whether you have a question about an order, our products, shipping, or our policies, our team is here to assist you.
Customer Care
For questions, order assistance, product inquiries, or general customer support, please contact us:
Maison Andrale
Email: contact@maisonandrale.com
When contacting us regarding an order, please include your full name and order number so that we can assist you as efficiently as possible.
Order & Shipping Inquiries
For questions regarding an existing order, including shipping status, tracking, damaged items, incorrect items, or missing orders, please provide your order number and a brief description of your inquiry.
Returns, Refunds & Exchanges
For questions regarding our Return & Refund Policy, please contact us at:
Email: contact@maisonandrale.com
Please note that all sales are final, except where otherwise required by applicable law. For damaged or defective items, please refer to our Return & Refund Policy for applicable notification requirements.
Local Pickup
Customers who select local pickup at checkout will receive pickup instructions and scheduling information once their order is ready.
For questions regarding a local pickup order, please contact:
Email: contact@maisonandrale.com
Business Inquiries
For business partnerships, collaborations, wholesale inquiries, media inquiries, or other professional opportunities, please contact:
Maison Andrale
Email: contact@maisonandrale.com
We appreciate your interest in Maison Andrale and look forward to connecting with you.
Our Commitment
Every interaction with Maison Andrale is an opportunity to reflect the same care, elegance, and attention to detail that goes into our products.
Thank you for choosing Maison Andrale.
Luxury, thoughtfully crafted for everyday living.