Privacy policy

Effective Date: September 2026

Maison Andrale (“we,” “our,” or “us”) respects your privacy and is ommitted to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, make a purchase, subscribe to our communications, or otherwise interact with us.

1. Information We Collect

Personal Information

When you place an order, subscribe to our newsletter, contact us, or create an account, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment information, which is processed securely through third-party payment providers
Order history

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Pages viewed
Date and time of visits
Referring website information

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer support
Communicate with you regarding orders and inquiries
Send promotional emails and newsletters where permitted
Improve our website, products, and services
Prevent fraud and enhance security
Comply with applicable legal obligations

3. Cookies & Tracking Technologies

Maison Andrale may use cookies and similar tracking technologies to:

Remember your preferences
Analyze website performance and traffic
Improve your browsing experience
Deliver relevant marketing content

You may manage or disable cookies through your browser settings.

4. Sharing Your Information

We do not sell your personal information.

We may share personal information with trusted service providers that assist us in operating our business, including:

Payment processors
Shipping and delivery providers
Website hosting providers
Marketing and email service providers
Analytics providers

These service providers receive only the information reasonably necessary to perform the services they provide on our behalf.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill orders
Maintain business records
Comply with legal requirements
Resolve disputes

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. As a result, we cannot guarantee the absolute security of information transmitted or stored electronically.

7. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Withdraw consent
Object to certain processing activities

To exercise any applicable privacy rights, please contact us using the information provided below.

8. Marketing Communications

If you subscribe to our mailing list, we may send you updates, promotions, product announcements, and other marketing communications.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

10. Third-Party Links

Our website may contain links to third-party websites.

Maison Andrale is not responsible for the privacy practices, policies, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

Maison Andrale may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for the latest information regarding our privacy practices.